Show your product in your buyer’s language
Hobbes can now translate the product screens it shows, along with its conversation, voice, and widget controls.Choose a language and voice for an Agent Role, generate the localized experience, and test it before publishing. Review and correct translations while your current demo continues serving buyers.Put prospect details in the HubSpot fields your team already uses
You can now map Hobbes prospect details into HubSpot’s standard contact properties, including names, job titles, company details, and phone numbers.Choose where each detail should appear alongside your existing custom-field mappings. Your team can use the same contact fields in its follow-up tools and workflows.Send conversation transcripts into your workflows
Completed-session webhooks now include ordered conversation turns with speaker labels and timestamps.Your team can use the conversation alongside session details in follow-up workflows, reporting, and analysis. Payloads indicate when a transcript has been shortened, so downstream tools can handle it correctly.Work with Hobbes from your AI tools
Connect Claude or another compatible AI tool to Hobbes to explore demo sessions, research prospects, and create personalized demo links.You can also preview Playbook changes, apply them to staging, and publish an approved agent version. Separate permissions let you choose which tools can read your data, update your agent, or publish changes.Give each page the right Hobbes experience
Agent Roles let you tailor Hobbes to a specific page or personalized demo link.Choose the Role’s objective, which products it can show, and the screen or slide that opens the conversation. You can also give each Role its own preview image, so the experience fits what brought the buyer there.Find practical help for setup and ongoing improvements
The Customer Hub now brings setup, installation, CRM connections, publishing, and coaching guides together in one place.Follow the steps for getting Hobbes onto your website, connecting your sales tools, and reviewing the agent before it goes live. Return as your needs change to learn how to update content and improve the demo experience.Explore the Customer Hub.Bring personalized demo previews to life
Newly generated campaign previews can now preserve an animated demo and incorporate the prospect’s logo.Use an animated source to show a glimpse of your product in the preview shared with each account. Existing previews stay as they are until you generate a new one.Show multiple products in one conversation
Hobbes can now move between multiple products during the same demo.When a buyer’s question spans your product suite, Hobbes can find relevant screens and walkthroughs across the available products and move between them as the conversation develops.Make walkthroughs easier to build and explore
You can now pause a product capture and resume when you are ready. Review saved screens as you work, with clearer confirmation of what has been captured.Buyers also have more control while exploring. Home returns them to the opening screen, and Explain this screen lets them ask Hobbes about the screen they just opened.Train Hobbes with your existing sales decks
You can now upload PowerPoint files directly when adding slides or sales decks to Hobbes.Use your existing PPTX files during setup or when adding background materials. Hobbes processes the deck for you, so your team does not need to export a PDF first.Coach Hobbes while you test a demo
You can now leave feedback while testing a walkthrough. Point out an incorrect explanation, flag a screen that should not appear, or tell Hobbes what deserves more attention.Feedback stays connected to the screen and moment you were reviewing. Review your notes together, then use them to rebuild the walkthrough and test the changes.Know who is exploring while the demo is happening
Turn on live session notifications to receive enriched visitor details in Slack while a demo is still in progress.See who is exploring as their contact and company details become available. The completed-session summary arrives separately after the conversation has been analyzed, giving your team the context for its follow-up.Follow each demo link from first open to conversation
Personalized demo links now have a lifecycle timeline showing when a buyer opened the link, started a demo, engaged, or booked a meeting.Review visitor counts and automated scans alongside the campaign’s engagement, then open the sessions associated with a specific link. Your team can follow the activity from the campaign down to the conversation.Review suggested improvements and unanswered questions in one place
The Inbox now brings suggested Playbook updates and unanswered questions together. Review the changes that are ready for a decision and choose what to apply.Curated Answers gives your team a place to inspect saved answers, their sources, and their history. Retire an outdated answer when Hobbes should stop using it, while keeping the record available for review.Give ready-to-buy prospects a direct next step
When a buyer asks to purchase, Hobbes can now direct them to your pricing or checkout page.Set the purchase page your team wants buyers to use. Hobbes can offer that next step during the conversation, with a link buyers can open to continue on your website.Understand qualification across a prospect’s conversations
Hobbes now assesses qualification at the prospect level and brings together buying intent from their recent demo conversations.Define your qualification criteria, review the reasoning behind each assessment, and override a result when your team has additional context. Criteria history lets you review changes and restore an earlier version.Replay what your buyers actually saw
Session replay now brings the conversation and product walkthrough together.Watch the screens a buyer saw, follow agent and visitor clicks, and review the audio and transcript on the same timeline. Your team can see where buyers explored, what they asked, and where the experience needs attention.Create personalized demo links from your own workflows
Use the Custom Links API to create up to 500 personalized demo links in one job, organize them into campaigns, and generate the thumbnails buyers see when links are shared. This gives your team a programmatic path for launching personalized outreach without relying on spreadsheet imports.Track each job as it runs, inspect individual results, and retry or cancel unfinished work. Separate read and write permissions let administrators control which API keys can view or manage links. Read the Custom Links guide.Keep Salesforce and Pipedrive up to date after every demo
Connect Hobbes to Salesforce or Pipedrive and choose which demo sessions should sync. Map prospect, company, and conversation details to the right CRM fields, so each record reflects what happened in Hobbes.Hobbes can add session summaries and follow-up activity after a demo, while the Activity view shows what synced and where something needs attention. Configure each connection to match the way your sales team works.Guide buyers through the right product flow
Hobbes can show captured product screens while it explains a workflow. Walkthroughs begin from the screen a buyer is already viewing, so the experience stays focused instead of restarting from the beginning.Buyers can keep exploring between steps, and Hobbes can hold on the current screen when navigation is not needed. Clearer click targets and smoother screen changes make each walkthrough easier to follow.More useful lead context, wherever your team works
Hobbes now gives your sales team more context about every prospect.Connect Hobbes to HubSpot or Attio and choose which details you want to send. New leads can include their role, company, location, direct phone number, interests, objections, and a summary of the conversation.Slack notifications now bring the most important lead and company details together in one cleaner update, so your team can decide who to follow up with without digging through the full conversation.We also improved phone matching. New lookups now prioritize direct and mobile numbers while filtering out company main lines and support numbers.Everything you need to build with Hobbes
The new Hobbes Documentation makes it easier to bring what Hobbes learns into the tools your team already uses.Developers can retrieve demo sessions, prospects, accounts, transcripts, and performance metrics. The documentation also includes practical guides for sending qualified leads to a CRM, building reports, exporting data, and finding high-intent prospects.We also published a dedicated guide that coding agents can use when working with Hobbes.Explore the Hobbes DocumentationShape what Hobbes knows and how it speaks
You now have more direct control over your Hobbes agent.Knowledge sources can refresh on a schedule, so Hobbes stays current as your product and documentation change. You can choose how often each source refreshes and decide whether Hobbes should publish those updates automatically.You can also review and edit the agent’s playbook before publishing a new version.For voice conversations, you can adjust the agent’s conversation style and response length, preview the changes, and decide when they should go live.See which prospects engage with your outbound demos
You can now see what happens after you send a personalized demo campaign.See who opened their link, started a demo, became a lead, or booked a meeting. Search and filter the campaign to find your most engaged prospects, then open their Hobbes session to understand what caught their attention.This turns personalized demo links into a clear list of people your sales team should follow up with.Control who can open your demos
You can now keep competitors and unwanted visitors out of your Hobbes demos.Block an entire company domain or one specific email address. Add entries one at a time or import a list from a spreadsheet.Blocked visitors see a simple unavailable message that does not reveal why they were denied access. If Hobbes blocks someone, they cannot immediately try again with another email from the same browser.Hobbes now responds up to 80% faster
Voice conversations with Hobbes now feel much more natural.In our testing, standard voice replies started in about 1.3 seconds, compared with 4 to 7 seconds before. Prospects spend less time waiting and more time exploring your product.We also improved the rest of the voice experience:- Prospects can hear the opening greeting before granting microphone access.
- Hobbes asks for microphone access after the greeting.
- Typing a message or choosing a suggestion immediately stops the previous reply.
- Prospects can control their microphone and speaker separately.